Andrew G Iel
dots
#1493168 
Report Review
Reply as Company

Avoid these idiots

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0
No response to sales enquiry. Finally booked an appointment for them to measure up for 4 sets of blinds. They didn't turn up , or call me to advise that they couldn't make the agreed appointment. When I did manage to speak to somebody they were full of pathetic excuses and lies. They are a total bunch of cowboys , with no care for customers or service .YOU HAVE BEEN WARNED !!!
View full review
Pros:
  • Appalling
Cons:
  • Lies and excusues
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Comment
Helpful
Anonymous
dots
#1458512 
Report Review
Reply as Company

Do not use this company

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
2.6
They came to fit us some vertical blinds and at first everything seemed fine so we paid them and they left, later when we tried to close the blinds they would not turn to the closed position, the fitter had put them too close to the top of the window frame so the blinds got stuck when you tried to close them. We tried phoning Jaynes blinds on both the phone numbers listed but no one answered, after many attempts to reach them the mobile phone was eventually answered by the fitter and he promised to come back the next day and sort the problem out. He never turned up so we were back to trying to reach them by phone again,many attempts later a woman answered the mobile number and said she would find out why the fitter had not turned up and then she would ring us back. WE ARE STILL WAITING FOR HER TO RING US BACK 4 DAYS LATER. We paid for the blinds and their fitting and we expected them to do a good job instead they fitted the blinds incorrectly and then ignored us when we told them oof the problem. We wish we had never asked them to fit any blinds at our home,their customer service is appalling and their just take your money and then have no intention of sorting any problems out. A company should be proud of the work they do and then they'd get good reveiws and more customers, we definately won't be recommending Jaynes Blinds to anyone
View full review
Comment
Helpful
Anonymous
map-marker Rotherham, Rotherham
dots
#932186 
Report Review
Reply as Company

Jaynes Blinds Curtains And Carpets - Jaynes Blinds Review from Rotherham, Rotherham

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
5.0
Booked my appointment for new blinds and along came Mel. She was really helpful and soon had me sorted out with my blinds.Best of all no pushy sales talk. Mel came back with Wayne the following week to fit them for me. Lovely job!!! Mel was running at the back of Wayne cleaning window sills. Nothing was too much trouble. A lovely couple and so kind. Any complaints about this company you can take with a pinch of salt. I FOR ONE WILL BE HAPPY TO PROMOTE JAYNES BLINDS AND MEL AND WAYNE! Thank you so much. Great job. Janet Hailes.
View full review
Reason of review:
Good customer service
Comment
2
Anonymous
map-marker Mexborough, Doncaster
dots
#867745 
Report Review
Reply as Company

Jaynes Blinds Curtains And Carpets Customer Care Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
2.0
problems with blinds on arrival , had to re- measure and alter fittings , man and Daughter or helper arrived, didn't speak much , girl very unsociable felt uncomfortable , would not use again.
View full review
Reason of review:
Poor customer service
Comment
Helpful
Anonymous
dots
#836498 
Report Review
Reply as Company

not a wise choice

do not use this company i had blinds fitted on Friday afternoon and by sunday my bedroom blind had fallen down contacted the company and was told the fitter was on holiday for the weekend not impressed at all will never use this company again we had the blinds fitted just before we moved in to our new home when the sun shone it looked like the slats were full of little pin holes i picked what i thought was a thicker blind in oyster colour i only bought 3 blinds and one was quite small they cost 250 pounds and were bought as a moving in present
View full review
Reason of review:
Bad quality
Comment
Helpful
Anonymous
map-marker Doncaster, Doncaster
dots
#723192 
Report Review
Reply as Company

Jaynes Blinds Curtains And Carpets Blinds Installation Review

Do not use jaynes blinds! Simple as, they are not professional and do not fit blinds correctly, they are happy to take your money but when contacted to come and correct mistakes they make failed promises! I am submitting this report for a friend, they made a complete fool out of! Discussing you should be ashamed!
View full review
Reason of review:
Poor customer service
Comment
Helpful
Anonymous
map-marker Rotherham, England
dots
#523759 
Report Review
Reply as Company

Wrong colour, fitted wrongly, damaged walls - Avoid!

Had these people in to fit a number of blinds - fitted wrong colour and fitted the clamps on the wrong way on one window! Also used a hammer drill on plasterboard so made a complete mess. Charged extra to refit a curtain rail that fell down after 30 minutes. Complete joke. Contacted them, promised to come and sort "after holiday" but never came; ignored our calls. Totally rubbish company. As for the anon comments, please leave a number in response that you will answer and I'll happily give you feedback over the phone, or come back and sort out the job!
View full review
Loss:
$400
Comment
Helpful
3 comments
Guest
dots
#999938 
Report comment

if they fit the WRONG COLOUR then why in the *** did you pay for it, why not say on the day "i refuse to pay as it is the wrong colour" simple .... but i bet you ordered a odd colour ...

decided you did not like it .. and came up with a daft story to cover up ... end of day ... you paid ...

so you accepted .. so deal with it and stop crying like a little baby

Reply
Helpful
Guest
dots
#990555 
Report comment

i posted the previous comment over 6 months ago,nobody has been in touch, so as suspected this review is bogus and should be removed from the site ..

Reply
Helpful
Guest
dots
#885365 
Report comment

I do not know about the supposed ignored phone calls I have no idea about that, did you ever follow up with the complaint to us in writing, as I don't Ever recall reading about this type of problem, I will willing look at you issue but I need more details, please submit in writing, to the address on your receipt, or call the head office on 01302 24**** for the address or by email to jaynesblinds@***.com

Reply
2
View more comments (2)
Anonymous
map-marker Sheffield, England
dots
#435563 
Report Review
Reply as Company

Vertical blinds dropped off & promised replacement fastener never sent

Do not use this firm! You're best advised to look at other alternatives, especially installer on Laughton Road, Dinnington The vertical blinds fitted dropped off because fastener broke in two. Contacted the fitter who said they'd had quite a number of similar reported problems but they would post me replacements. These never arrived, despite several requests over a period of a month, but a helpful vertical blind company on Laughton Road in Dinnington happily supplied (better quality) replacements free of charge. I was also messed-around with original promised installation arrangement, despite advertised fitting within stated time limit. DON'T USE JAYNE'S CURTAINS, BLINDS & CARPETS OF ROTHERHAM!
View full review
Comment
8
10 comments
Guest
dots
#1150304 
Report comment

I have just stayed in all evening waiting for a quote rang when they were lait and was told 30 minutes now 9pm complete joke how do some firms stay in business it's beond me

Although having read the comments here a lucky escape I think

Reply
Helpful
Guest
dots
#993309 
Report comment

Asked for someone to come and give me a quote, was told an approximate time. When no one arrived I called and was told they were 15/20 mins away so I waited.

No one arrived and no one is now answering my calls. Not very professional.

I feel I've had a lucky escape as it seems a poor company. I shall be warning everyone not to use this company

Reply
Helpful
Guest
dots
#994686 
Report comment
reply icon Replying to comment of Guest-993309

My name is mel, I do the appointments around Rotherham, on June 10th I missed no one out, perhaps you have rung the wrong company, if this is the only complaint about you have of Jaynes blinds, perhaps then we have had a lucky escape with you, if I did generally missed somebody out then I would apologise, it's funny how your annoymous

Reply
2
Guest
dots
#994687 
Report comment
reply icon Replying to comment of Guest-993309

St Nicholas rd was the only appointment I missed out on June the 10th, the reason being is because firstly you was not in my diary, you rang up and you was extremely rude, if this is the only complaint you have of the company, then it is Jaynes blinds who had a lucky escape and if I have missed somebody out in the past then I always ring and apologise.

Thank you

Mel

Reply
1
Guest
dots
#983034 
Report comment

Absolutly no after sales at all turned up a day late to fit blinds then hadproblems with length of blinds but every time you phoned they said they would call and sort it and never did after several months of calls took them to some one on wellgate in rotherham to fix stay clear of cowboys

Reply
1
Guest
dots
#792851 
Report comment

No after sales at all any problems your on your own I had to pay some one else to fix their mistake because they wouldn't turn up to fix it

Reply
2
Guest
dots
#792850 
Report comment

rubbish stay away

Reply
1
Guest
dots
#787379 
Report comment

funny how every one is anonymous ...

Wayne

Jayne's Blinds

Reply
6
Guest
dots
#1127587 
Report comment
reply icon Replying to comment of Guest-787379

I'm not anonymous X m mcandrew Leeds u useless money pinching rude robber basically X and while I'm very ill can't even call us Bk can u ? Jayne or is Wayne Jayne .brought a child with with u with nail polish or blood on blinds .put me three grey blinds of the eight I ordered so rude u can't ring Bk yr now under investigation 1 want my money Bk for green not grey blinds u getting this Wayne Jayne trading standard involved want to ring me u got my number on all yr phone s

Reply
Helpful
Guest
dots
#770896 
Report comment

I second this comment although I never got to see how good or bad the blinds are as they never turned up for the appointment!

Reply
1
View more comments (9)

Companies Similar to Jaynes Blinds Curtains And Carpets

Hunter Douglas reviews and complaints

Hunter Douglas

stars-rating stars-rating stars-rating stars-rating stars-rating
2.0
255 Reviews

“The only complaints I have about my HunterDouglas shades are: -Took way too long to get them. They sent...“
Blinds To Go reviews and complaints

Blinds To Go

stars-rating stars-rating stars-rating stars-rating stars-rating
1.7
187 Reviews

“Buyer Beware! Buyer Beware!! Do not buy, pay a little extra to get good products and customer service....“
Hillarys reviews and complaints

Hillarys

stars-rating stars-rating stars-rating stars-rating stars-rating
2.1
39 Reviews

“Sadly what started out to be a good experience has unfortunately turned into a nightmare. I had Hillarys...“
Teptron reviews and complaints

Teptron

stars-rating stars-rating stars-rating stars-rating stars-rating
2.3
2 Reviews

“In this product I have been facing some problem like sound quality and major issue is charging port...“
See more Blinds, Curtains and Shutters Businesses ›

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article